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AI Product Showcase - PUCK

April 10, 2024 · SourceCon Spring 2024 ·

About this video

A product walkthrough of Puck, a talent CRM built to combine authentic video content with AI-driven automation, aimed at helping recruiters and sourcers get more responses from passive candidates without losing the human touch.

The demo starts with a customer job page that goes beyond a standard job description, pairing a written role summary with video clips of a CEO explaining the company's founding story and an engineer describing team culture. That same philosophy carries into sourcing and outreach, where the platform is shown managing talent pools and drip email sequences by role.

Key elements covered include:

  • An engagement view that tracks how candidates warm up to outreach over time, built on the idea that passive candidates rarely respond to a first message and need to be nurtured through repeated touchpoints.
  • Outreach emails embedded with silent video clips from hiring managers, designed to work across all email clients and stand out from typical templated recruiter messages.
  • AI-generated team images and custom-built role pages that summarize job details, benefits, and team culture, along with a commute planner for in-person roles.
  • A recruiter-facing setup process that takes only a couple of clicks and minutes, letting recruiters choose which team members to feature, how much detail to include, and whether the call to action points to a calendar booking or a LinkedIn connection.
  • Custom branding pulled automatically from a company's existing website, including logo and color scheme, so generated pages match a company's employer brand without manual design work.

Reported results include a noticeably higher response rate and a faster time-to-response compared to standard outreach. Pricing is based on company size, with a per-seat option now available for teams inside larger organizations, and is positioned to be comparable to other CRMs on the market despite including AI content production and short recorded interviews with team members as part of the package.

AI is only as good as the data it has access to.

The larger argument is that AI works best in recruiting when it's paired with real human material rather than replacing it, using automation to scale the production and delivery of authentic content instead of generating generic text from scratch.

AI Product Showcase - PUCK | ERE Pro