
Can You Afford to Pay More During a Labor Shortage? Can You Afford Not To?
September 23, 2021 · ERE Digital ·
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About this video
Hourly hiring has turned brutal, and pay is the reason, not soft factors like "nobody wants to work anymore." The old boundaries between retail, restaurant, distribution, and gig work have dissolved, so companies now compete against every wage in a given market, not just their traditional peers. What follows is a practical framework for building an hourly pay strategy that can actually get funded and sustained.
Key ideas covered include:
- Why a generic compensation philosophy built around "attract, retain, motivate" and standard market benchmarks fails to differentiate a company from any competitor offering the same base pay.
- A model for choosing two or three specific total rewards levers to lead on, whether that means aspirational management career paths, job stability and full-time hours, or heavy investment in benefits, rather than spreading an average amount of investment across everything and standing out for nothing.
- Three conditions that have to be present together for a pay program to get funded: visible commitment from top leadership rather than HR alone, coordination across HR, compensation, talent acquisition, and business partners through a standing cross-functional group, and a credible plan for controlling and communicating cost.
- Why headline wage numbers are never the true market rate, and how to explain to hiring teams that survey data reflects the middle of the distribution, not the top-of-market figures making news.
- A method for translating a proposed wage increase into real organizational cost, factoring in hours worked, pay compression up the wage scale, taxes, and benefits, so a "small" per-hour increase can be understood in the millions of dollars it actually represents.
- The distinction between absolute pay, whether a wage feels sufficient on its own terms, and relative pay, how a new hire's rate compares to that of tenured employees doing the same job, and why both have to be addressed at scale.
The overall argument treats fair pay not as a charitable gesture but as an operating strategy: an underfunded, undifferentiated approach to hourly compensation produces exactly the outcome most organizations are currently living through.
