
Healthcare Sourcing - Relationships, Curiosity, and Atypical Pools
April 12, 2023 · SourceCon Spring 2023 ·
Speakers
About this video
Healthcare sourcing runs on different rules than corporate recruiting, and the tactics that fill nursing, laboratory and respiratory roles have little to do with clever Boolean strings. The core idea is treating every candidate like a long-term investment rather than a single transaction, borrowing from consumer marketing's habit of reaching the same person again and again until timing finally lines up.
Key practices covered include:
- A repeatable outreach cadence, such as contacting a candidate, waiting six days, trying again, waiting six more days, trying once more, then waiting three days before a final attempt, followed by a rest period before starting over.
- Multichannel follow-up that mixes email, text, phone and social messaging, with a second message that explicitly tells the candidate they are not receiving an automated blast, a line that has produced a high response rate.
- Focusing sourcing effort only on roles the organization considers truly critical, rather than spreading attention across every open requisition regardless of urgency.
- Using free public resources instead of paid tools: national provider identifier lookups to find clinicians by specialty and location, state licensing board portals for nurses, pharmacists and respiratory therapists, and state WARN Act layoff notices to identify workers facing uncertainty.
- Mining "day in the life" YouTube videos for a given clinical role, pulling contact details from creators' about pages and reading viewer comments for people expressing interest in that career path.
- Building a following over time through consistent, sincere communication, so that candidates and their networks eventually reach out unprompted, generating word-of-mouth referrals.
- Treating automation as a supplement rather than a replacement for personal contact, since healthcare candidates respond better to messages that read as coming from an actual person.
Real numbers are used to illustrate the scale of the challenge, including a mass-email test that produced zero hires until direct phone outreach turned it into a large hiring success, and industry data showing steep declines in healthcare applications in recent years. The overall approach favors patience and consistency over speed, arguing that slow, personalized effort produces results that automation alone cannot.
