This video is available to ERE Pro subscribers

Subscribe to watch

Already a member? Log in

“I’ve Got 99 Problems”: Prioritizing Recruiting Efforts to Hire Efficiently in a Competitive Labor Market

September 23, 2021 · ERE Digital ·

About this video

When a recruiting team is staring down a long list of broken processes, outdated tools, and shifting hiring needs, the hardest part is often deciding where to start. A practical, repeatable method for building that priority list draws on project management basics adapted specifically for talent acquisition operations.

The approach starts before any spreadsheet gets built. It begins with a listening tour: talking to recruiters, sourcers, DEI partners, hiring managers, and anyone else touched by the hiring process, asking about pain points, needs, and how long problems have persisted. Old process documents and prior project lists get pulled into the mix too.

From there, the real work is organizing:

  • Compiling every note and idea into a single list, then editing it down into clear, non-duplicated themes
  • Sharing that list with a small group of trusted peers before crowdsourcing feedback more broadly, using a simple form or shared spreadsheet so people can rate and rank items
  • Scoring each item for lift, need, impact, and pace to determine what actually gets tackled first
  • Assigning ownership using a framework like DACI (driver, approver, contributors, informed) or RACI, so everyone knows their role
  • Building a before/during/after plan for each initiative, with real attention paid to change management and training, not just launch
  • Reviewing results after launch through reports and team feedback, retraining where adoption fails, and feeding lessons back into the next round of prioritization

A spreadsheet works well for tracking all of this, with columns for actions, sub-actions, urgency, lift, impact, start and target dates, ownership, status, and notes. The format matters less than the discipline of documenting everything in one place that can be resorted as priorities shift.

Tying initiatives to quarterly OKRs gives the process a natural rhythm for reevaluation, though teams moving quickly or running a lot of small fixes at once may want to revisit priorities monthly instead. Nothing here requires special tools or expertise. The value comes from consistently applying the same basic sequence, listen, list, crowdsource, rank, assign, plan, launch, review, so that priorities stay grounded in real feedback and can flex as business needs change day to day.

“I’ve Got 99 Problems”: Prioritizing Recruiting Efforts to Hire Efficiently in a Competitive Labor Market | ERE Pro