This video is available to ERE Pro subscribers

Subscribe to watch

Already a member? Log in

Metrics for Talent Sourcing: What, Why, and How to Measure for Optimal Success

October 23, 2024 · SourceCon Fall 2024 ·

About this video

Before any sourcing team can be measured fairly, two things have to happen first: a clear, agreed-upon definition of what talent sourcing means for the organization, and a clear point at which a sourcer's work hands off to a recruiter or hiring team. Without those two pieces in place, sourcers end up absorbing whatever tasks nobody else wants, and metrics built on top of that confusion end up meaningless.

A simplified hiring funnel breaks the process into five stages: awareness, engagement, qualification, evaluation, and decision. Each stage has its own typical activities, and each transition between stages offers a natural place to measure conversion. Examples include:

  • Awareness to engagement: whether market research and lead discovery actually change how a hiring team searches or which leads get pursued.
  • Engagement to qualification: response rates to outreach and the performance of different talent attraction channels.
  • Qualification to evaluation: how often qualified, interested, available candidates get accepted by the business or converted from prospect to applicant.
  • Evaluation to decision: how many final-stage interviews it takes to produce a single offer.

Mapping activities and conversion points this way reveals where a sourcer's responsibility naturally ends and a teammate's begins. Common handoff points fall between awareness and engagement for research-focused sourcing teams, and between qualification and evaluation for sourcers who conduct qualifying screens. Less common handoffs occur between engagement and qualification, or between evaluation and decision for sourcers who own their own requisitions. Application to a requisition should happen no later than the start of evaluation, to keep the process fair and equitable.

Applying the same success criteria to sourcers and full-cycle recruiters flattens what each role actually contributes. Choosing KPIs specific to sourcing activities supports skill development for people building a sourcing career and for recruiters who source as part of a broader role. Tracking the right activities also builds accountability: sourcers can point to concrete progress against targets in conversations with managers and peers, rather than relying on vague impressions of effort.

Survey data gathered from a wide range of organizations, including some without a dedicated sourcing function, points to gaps between the activities sourcing teams actually perform and the ones that get tracked or tied to formal KPIs, underlining how much room most organizations still have to align sourcing measurement with sourcing work.

Metrics for Talent Sourcing: What, Why, and How to Measure for Optimal Success | ERE Pro