
Psychology of Sourcing
April 9, 2024 · SourceCon Spring 2024 ·
Speakers
About this video
Finding candidates has become the easy part of sourcing. The harder problem is engagement: figuring out what actually motivates someone to respond, take a call, and eventually accept an offer. Treating candidates as full humans, not just LinkedIn profiles, changes how outreach and interviews land.
Maslow's hierarchy of needs offers a starting framework. People are managing physiological needs, safety and job security, belonging, esteem, and self-actualization all at once, and those priorities shift over time. A candidate who was thrilled by a promotion two years ago may feel nothing about it today. Someone facing layoffs is operating from a place of instability, not ambition. Recognizing which need is active for a given person shapes how a conversation should go.
Several psychological techniques translate directly into sourcing and recruiting work:
- Mirroring and echoing — repeating back what someone has said, matching their tone or body language, and reflecting shared experiences (a specific tool, a company culture quirk, a shared frustration) builds trust and signals that they've been heard.
- Visualization — borrowed from consumer research, asking someone to describe their ideal next role or the kind of person who thrives in it often reveals more honest motivations than asking directly why they want to leave a job.
- Empathy — reading the emotional weight behind a simple update, a layoff, or a relocation decision at offer stage makes outreach and closing conversations more human and more effective.
Beyond frameworks, there's practical value in researching who a candidate is outside of their job title. Personal websites, GitHub profiles, book lists, conference talks, patents, and hobby pages all contain details that can be used to open a real conversation rather than a generic pitch. A shared alma mater, a niche hobby, an overlapping reading list, or even a quirky side project on someone's portfolio site can become the actual reason a message gets a reply, because it shows genuine attention rather than a templated outreach line.
The underlying point is that sourcing outcomes improve less from better tools and more from paying closer attention to the person on the other end: what they value, what stage of life they're in, and what would make them feel understood rather than processed.
