
Relationships With Benefits: The 5 Critical Connections that TA Must Build With HR
October 21, 2020 · ERE Digital ·
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About this video
Recruiting works best when it is treated as its own profession, not a service function that bends to whatever a hiring manager wants. Building that credibility depends on a set of internal relationships that rarely get discussed but shape every hire that gets made.
- Senior HR and organizational leadership. Getting buy-in before launching an initiative, such as a diversity hiring program, matters more than getting agreement further down the chain. Tying a proposal to a dollar cost, like the cost of turnover, is often what moves a CFO or VP to act.
- HR business partners and HR managers. These colleagues carry inside knowledge about engagement scores, department turnover, and the people and issues affecting a hiring manager's team. That information shapes how a recruiter approaches a search and what candidate experience issues might need fixing before a role can be filled well.
- Compensation and benefits teams. A strong relationship here can save a critical offer that's stalling over salary structure or coverage questions. Benefits staff track what competitors offer and what makes a company's package distinctive, sometimes down to details like pet insurance, which can tip a hesitant candidate toward accepting.
- HRIS partners. Data and technology partnerships around applicant tracking systems and standardized reporting support the shift toward more strategic, consultative recruiting. These partners tend to work behind the scenes but are worth keeping close and informed.
- Hiring managers. The relationship works best as a collaboration between equals rather than an order-taking arrangement. A recruiter who has established credibility can push back on a job requisition that overstates what's actually needed, and can advise rather than simply execute.
Beyond these five, plenty of other people touch the hiring process and shape a candidate's experience: interview schedulers, IT staff who set up new-hire access, and even the receptionist who greets someone in the lobby. None of these contributors should be dismissed, since candidate experience is built from all of them.
The larger point is that recruiting carries real weight inside an organization, comparable to any other specialized discipline. Treating it that way, and building the relationships that back it up, changes how hiring decisions get made and who gets hired.
