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The North Pole Staffing Dilemma

September 22, 2023 · SourceCon Fall 2023 ·

About this video

A playful search for designers with "elf experience" becomes the framework for a set of tactical sourcing techniques that push past standard boolean strings and into chatbots, image search, and social platforms.

The approach starts by testing five different chatbots with the identical prompt to see which companies use elf imagery for branding, comparing how each tool surfaces and displays results. Some return clean lists with linked images; others return nothing useful at all, which turns out to be its own lesson about which tools are actually ready for sourcing work right now.

From there the method shifts to search syntax, with a strong preference for short, simple strings over long, over-engineered ones. Examples include:

  • Searching for resumes or CVs anywhere in a URL, paired with a job title in quotes and a keyword like "elf," while excluding the word "job" or "jobs"
  • Using advanced Google image search with separate fields for required words, exact phrases, alternate terms, and exclusions, filtered by image type, size, or color, to find portfolio and bio pages instead of job postings
  • Applying the same image-search method to a healthcare example, searching for a registered nurse in a specific city while excluding cosmetic and aesthetic clinic results that tend to clutter nurse searches
  • A URL trick for Instagram: searching site:instagram.com minus /p/ to strip out individual photo pages and land directly on profile bios instead

Each technique is demonstrated against a real search, following the trail from an image or a bio to a candidate who fits a niche, hard-to-search-for profile. The methods are pitched as occasional tools rather than daily habits, useful for the small percentage of searches where the usual channels come up empty.

There's also a broader observation running underneath the tactics: chatbot search tools are following the same trajectory that Google did in the mid-2000s, moving from a wide-open, unsettled field toward more structure, more competition among providers, and eventually more regulation and privacy control. Treating today's tools as an early, fast-moving stage of that same cycle shapes how the searches are built and interpreted throughout.