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Making Metrics Matter: Tying Recruiting Analytics to the Business Bottom Line

November 8, 2022 · ERE Recruiting Conference ·

About this video

Recruiting data only matters if someone outside the recruiting team can understand it fast. Drawing on experience building and running recruiting functions through hypergrowth, acquisitions, and executive reporting, the approach here treats every metrics report like a news story: one clear headline, supporting context, and a simple forecast, rather than a wall of numbers.

The core idea borrows from a "smart brevity" style of internal communication: distill a month's worth of recruiting activity into one big takeaway an executive can read in under a minute, then let the details follow. A monthly report to leadership might open with total hires for the quarter compared to the prior year, followed by a forecast based on current open roles and average time to hire.

Specific practices covered include:

  • Building a "by the numbers" section that tracks FTEs, applications, sourced versus referred hires, time to hire, acceptance rate, and hiring manager satisfaction scores, each benchmarked against the previous year
  • Running quarterly hiring manager surveys on a simple five-point scale to catch friction points across the interview process
  • Using survey data to justify company-wide interview training and building a living library of interview questions tied to company values
  • Creating a single hiring guide for managers to cut down repetitive questions to recruiters and coordinators
  • Shifting which metrics matter as a company moves from hypergrowth into stabilization, from speed and volume toward candidate experience and hiring manager engagement
  • Building a first recruiting dashboard from scratch at a company where the entire team had just quit, using it to visualize open roles, hiring velocity, anticipated close dates, and hiring by level and function
  • Using dashboard insights to spot a gap in manager training and to justify hiring additional recruiters and a sourcer, backed by a concrete reduction in agency spend

Throughout, the emphasis stays on translating dense hiring data into a story that non-recruiting leaders can act on immediately, and on using that story to make the case for headcount, tools, and process changes as a company's needs shift.

Making Metrics Matter: Tying Recruiting Analytics to the Business Bottom Line | ERE Pro